Privacy Policy

Last updated: April 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, contact customer service, or otherwise communicate with us. This includes:

Personal identification information (name, email address, phone number)
Account credentials (username and encrypted password)
Shipping and billing addresses
Payment information (processed securely through our payment providers)
Order history and preferences
Communication data (messages sent to our support team)

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations and shipping updates
Provide customer support and respond to inquiries
Personalize your shopping experience and provide recommendations
Improve our website, products, and services
Send promotional communications (with your consent)
Detect and prevent fraud

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers who assist in operating our platform (payment processing, shipping, analytics)
Law enforcement when required by law or to protect our rights
Business partners with your explicit consent

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings. Essential cookies required for site functionality cannot be disabled.

6. Your Rights

You have the right to:

Access and review your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing of your data
Data portability (receive your data in a structured format)
Withdraw consent at any time

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: Bangkok, Thailand